These are the kinds of questions users often ask in the comments for help. As a rule, the problem arises due to the fact that the router does not distribute Internet via a Wi-Fi network, is related to the incorrect connection of the client (computer, TV, tablet) to the network device. However, it also happens that there is a connection to the router, but there is no Internet access via Wi-Fi, while the clients connected via LAN cable to the network device can access the Internet.
I think that many users, when this problem occurs, turn to a service center or call a master at home. But if you do not mind solving the problem yourself and save N amount of money, then I suggest you to take a look at the main points related to the lack of connection and Internet access via a wireless router network.
As trite as it may sound, but the first thing to do is to make sure that your Internet service provider gives us access to the Internet and at the moment everything is working properly. To do this, insert the ISP’s network cable into the Ethernet port of the computer – bypassing the router. If you can access the Internet – great, if not, find out why you can’t access the WAN from your ISP.
We have made sure that the Internet is working. Now we need to find out whether the problem is with the router or with the client you are connecting to. To do this, for example, you can connect several devices (computer, tablet, smartphone) to your wireless network. If all the devices find your wireless network, but when you connect to it there is no access to the Internet (sites do not load), then the problem is related to the configuration of the network device.
But if all the devices successfully connect and load sites, and only one laptop, for example, gets the status without Internet access, then it is obvious that the problem is related to it.
The device does not connect to a Wi-Fi network
If the device does not see the wireless network when the client connects to Wi-Fi, but connects to others without any problems, then usually the solution to the problem lies in the settings of the router. Look at the top panel of the router in the indicator area and look for the LED indicating the status of the Wi-Fi module activation in the router. The LED is located near the radio wave antenna and if the module is on, the LED will blink or light steadily.
If the LED is not lit, it indicates that the module is deactivated. To enable or disable the Wi-Fi module in the router, you can use a special button located on the casing of the network device, if, of course, the manufacturers have provided such an opportunity.
But if there is no button, you should enter the router interface and go to the section responsible for wireless connection (Wireless). As a rule, to enter the router interface you need to type the gateway 192.168.1.1 or 192.168.0.1 in the browser line and log in.
Sometimes it is not possible to connect to a Wi-Fi network because of the assigned radio channel. Very often users assign this function to automatic mode.
Try changing, for example, to 1 or 6. By the way, these are not overlapping channels. If after changing the radio channel, the device (tablet, smartphone) finds the network, then most likely they use a different region. In one of the publications, I already said that each region has a certain number of channels assigned to it. For the U.S., it’s 11; Europe, 13; Japan, 14.
It also happens that when you connect to a Wi-Fi network, the device drops out, accompanied by a message that you entered the wrong password. In this case, you can alternately do the following: Set the AES encryption type for the WPA2-PSK standard; Enter a password consisting of only digits (at least 8 characters); Change the WPA2-PSK standard to WPA-PSK. Further we shall consider some more common problems connected to the Internet access. The device connects to Wi-Fi network, but does not go online. Sometimes it happens that the device is almost connected, but instead of connecting to the Internet we have to see the message “Get IP-address” on the screen for some time, and then it reconnects again. If you encounter such a reconnect, it indicates that the devices connected to the Wi-Fi router can not get an IP address, due to the fact that the network device does not have the DHCP-server function enabled.
If the DHCP-server is enabled and the router is not distributing Internet via Wi-Fi network, it may indicate the presence of problems with DNS servers. The thing is that the domain name service can work unstably, assign DNS incorrectly or not assign it at all.
We have considered with you the most common variants because of which the router does not distribute Internet via Wi-Fi or does not connect the client to the wireless network. Of course there are cases when you will have to do a complete reset on your router and reset everything back to factory settings and then configure everything again. As a rule, the above helps to solve the problem in most cases. Good luck connecting the client to the Wi-Fi network.